Privacy Policy

What we collect

When you use the contact form, request the migration guide, or book a consultation through Calendly, we collect what you provide directly — name, email address, and scheduling details such as your preferred time and any notes about your project.

Both forms include an optional consent checkbox for occasional email about Microsoft end-of-support deadlines. Ticking it is entirely optional: the guide is sent and your question is answered either way.

If a project moves forward and payment is processed, billing information is collected through Stripe. Card details are entered directly with Stripe and are never stored on our servers or seen by us — Stripe handles that data under its own security and compliance standards.

How it's used

Information you provide is used to respond to inquiries, schedule and prepare for consultations, and process payment for services you've agreed to.

If — and only if — you ticked the consent box on a form, your name and email address are also added to our mailing list, held with MailerLite, and used to send occasional email about Windows Server and SQL Server end-of-support deadlines. Every one of those emails carries a one-click unsubscribe link. If you did not tick the box, your details are stored but never used to email you marketing of any kind.

The body of a message you send through the contact form is never passed to the mailing list provider. It stays in the form submission and in the email that reaches us.

Your information is never sold, and it's never shared with third parties for their own marketing purposes.

Third-party services

This site relies on a small number of third-party services to function, each handling a specific piece of the process:

• Calendly — scheduling consultations. See Calendly's privacy policy.
• Stripe — payment processing. See Stripe's privacy policy.
• MailerLite — mailing list delivery, used only where consent was given. See MailerLite's privacy policy.
• Netlify — website hosting, form submissions, and infrastructure.

Each of these services processes the information necessary to do its job — scheduling data with Calendly, payment data with Stripe, mailing-list data with MailerLite — under its own privacy policy, linked above.

Cookies & tracking

This site uses two analytics services to understand how it's being used and to improve it over time:

• Google Analytics (GA4) — collects usage data such as pages visited, traffic source, device and browser type, and approximate location, via cookies. See Google's privacy policy.
• Microsoft Clarity — collects behavioral analytics such as session replays, heatmaps, and click and scroll data, via cookies. See Microsoft's privacy statement.

Neither is used to sell your data or serve you ads — they exist to show us which parts of the site are working and which aren't. You can opt out of this kind of tracking through your browser's cookie or tracking-prevention settings, or with an extension such as the Google Analytics Opt-out add-on.

The Calendly scheduling widget embedded on the contact page may also set its own cookies as part of its normal operation, as may Stripe during payment processing. Those cookies are set and controlled by Calendly and Stripe respectively, not by us — see their privacy policies above for details.

Your rights

You can ask what information we hold about you, or ask us to delete it, at any time — email contact@iisrescue.com and we'll respond directly. This covers the same ground as CCPA and GDPR rights to access and deletion, without the legal formality: we don't sell your data, we hold very little of it, and we'll remove what we have on request.

Contact

Questions about this policy or your data can go to contact@iisrescue.com.